Pressures on NHS Wales means that we need to adopt new ways of providing high standards of care using available resources. One method is to work closely with patients by collecting Patient Reported Outcome Measures (PROMs) and Patient Reported Experience Measures (PREMs). It is hoped that collecting such data will help achieve prudent healthcare. This article provides an overview of the development of the first national collection system in Wales. Over 3 years the system has collected 66,000 PROMs and PREMs from 25,000 patients, and early uses of this data have shown the potential to improve services. The long-term aim is to make such data collection a routine part of secondary care in Wales.
Keywords
Patient Reported Outcome Measures, PROMs, Patient Reported Experience Measures, PREMs, NHS Wales.
Reference
Palmer, R., et al. (2020), ‘Gwella gwasanaethau gofal iechyd â chymorth cleifion: Casglu PROMs a PREMs ledled Cymru’, Gwerddon, 30, 40–67. https://doi.org/10.61257/DVRI8812